Effective Date: 17.06.2025
This Shipping & Delivery Policy outlines how services and products are delivered on SKYDO (https://skydo.in). By using our platform, you acknowledge and agree to the terms described below.
1. Shipping & Delivery Responsibility
- SKYDO does not deliver physical products directly. All physical products listed are sold and shipped by independent vendors.
- Vendors are fully responsible for the shipping, handling, and delivery of their listed items.
2. Digital Services & Listing Delivery
- Digital service listings and event listings are instantly activated upon successful payment.
- SKYDO team manually verifies all listings and events. If content violates our platform policies, it may be removed within 24 hours without prior notice.
- Product listing subscriptions are manually approved after vendor verification.
3. Vendor Shipping Terms
- Vendors must manage and fulfill delivery for physical product orders.
- Our platform provides a Shipping & Delivery Details Update page, allowing vendors to:
- Enter courier details
- Update order status
- Share tracking numbers with customers
- Vendors may use any courier service of their choice.
4. Processing & Delivery Timelines
- Vendors are advised to process and ship products or services within 2–3 business days.
- Final delivery timelines depend on the courier company, service area, and real-time logistics conditions.
- SKYDO is not responsible for courier delays, delivery failures, or damaged parcels.
5. Customer Expectations
- Customers will receive courier and delivery updates via the platform once entered by the vendor.
- Customers are encouraged to follow up directly with the courier service using the tracking number provided.
6. SKYDO Platform Limitations
- SKYDO does not handle, ship, or store any physical products.
- SKYDO does not control delivery partners or third-party logistics.
- SKYDO is not liable for delays, misdeliveries, or lost items handled by vendors or couriers.
7. Contact Information
If you have questions regarding a delivery or service, please contact:
Business Name: SKYDO (Individual)
Email: info@skydo.in
Phone: 9942803045
Address: 744, EVN ROAD, ERODE – 638001